100% Satisfaction Guarantee
We stand behind everything we produce. If you are not satisfied with your Monster Shirts order, you may return it for a replacement or refund within 30 days of purchase.
Monster Shirts guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.
Returning or Exchanging Items
You can return or exchange orders from Monster Shirts by mail or in person at our Mesa location.
You must have proof of purchase (receipt or purchase order) for all returns and exchanges.
Used items must be cleaned for a return or exchange.
Returns and Exchanges by Mail
If you return or exchange a product by mail, we recommend you ship your package with a carrier that can provide tracking and insurance. Monster Shirts is not responsible for packages lost in transit without proof of tracking.
To return or exchange an order by mail:
- Include a copy of your proof of purchase
- Include the item(s) to be refunded or replaced.